Filing a complaint
Email support@wrinklaway.com with your order number and a short description.
What to expect
- Acknowledgement within 24 hours on business days.
- A substantive reply within 14 days, or an indication of when you will receive one.
- Updates until the complaint is resolved.
If we cannot agree
You can use the European ODR platform free of charge: ec.europa.eu/consumers/odr.
Business details
- Trade name: Wrinklaway
- Business: Wrinklaway
- Legal form: Sole proprietorship (Einzelunternehmen), Austria
- Registered address: Warth 40, 6767 Warth, Austria
- GISA number (Austrian business register): 802-39892515
- Email: support@wrinklaway.com (we reply within 24 hours on business days)
- Returns address: Wrinklaway Returns, Krom Boomssloot 55K, 1011 GS Amsterdam, The Netherlands