Right of withdrawal: 14 days
You may withdraw from the purchase within 14 days of receipt without giving a reason, by sending an unambiguous statement to support@wrinklaway.com or using the model form below.
Plus 30-day money back
On top of your statutory right we voluntarily offer 30 days to return the product in resalable condition.
Return shipping costs
Return shipping is paid by the customer. If the product is defective or not as ordered, we pay the return costs.
Return address
Wrinklaway Returns, Krom Boomssloot 55K, 1011 GS Amsterdam, The Netherlands. Please announce your return via support@wrinklaway.com first.
Refunds
We refund within 14 days of receiving your withdrawal, using the same payment method, including standard outbound shipping costs. We may wait until we receive the goods or proof of return.
Legal guarantee
Statutory conformity rights apply for at least 2 years and are never limited by this policy.
Model withdrawal form
To: Wrinklaway (MC Commerse e.U.) Warth 40, 6767 Warth, Austria Email: support@wrinklaway.com I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods: Ordered on / received on: Name of consumer(s): Address of consumer(s): Order number: Signature (only if this form is sent on paper): Date: